I have a package deal with Virgin Media for TV, broadband, and phone. The service for the TV is pretty good, but I don't think my broadband is as fast as it should be, and when we have trouble with our phone, it is always a hassle getting them to fix it.
We used to be with iinet - great service friendly call centre staff
But they were gonna charge over $500 when we moved. So we changed to
Telstra -worst decision ever - worst customer service ever,
In 7months they have tried to overcharge me every month!
Tbox is also not as good as iinet fetch tv box - can't record two programs
and watch a third! got Foxtel on tbox this year to watch league
and although it's cheaper than Foxtel you can't record it and it was
such a hassle to get it through the call centre. Would never recommend
telstra Eva!! had Foxtel last year for league and wouldn't recommend
that either - bad service, not great features for the cost, well overpriced
from my experience I would have to pick iinet and will be changing
back to them when my telstra contract is up